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Privacy Policy

Last updated: October 5, 2026

This Privacy Policy explains how Bindry ("Bindry," "we," "us," or "our") collects, uses, shares, and protects information when you use our website and services (the "Service"). By using the Service, you agree to the collection and use of information as described here.

1. Who we are

Bindry is operated by Bindry AI LLC, located at 486 W Cherry St, Suite 313, Sunbury, OH 43074 ("Bindry," "we," or "us"). This policy applies to bindry.ai and any Bindry application or API.

Bindry AI LLC decides why and how the personal information described in this policy is used, which makes it the "controller" of that information under data protection laws that use the term. You can reach us about your information at privacy@bindry.ai.

2. Information we collect

  • Account information: email address, phone number, name, and password or authentication credentials.
  • Profile information: mailing address and other details you choose to add in Account Settings.
  • Content you create: Skills, Binders, and other content you author, publish, or store using the Service.
  • Usage data: pages visited, actions taken, device and browser information, and log data.
  • Billing information: plan and subscription details. Payment card data is handled by our payment processor and is never stored on our servers.

3. How we use your information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including signing you in and delivering one-time passcodes;
  • Send account, security, and transactional communications;
  • Respond to support requests and communicate with you about the Service;
  • Improve and develop new features;
  • Detect, prevent, and address fraud, abuse, and security issues; and
  • Comply with legal obligations.

4. SMS messaging

If you provide a phone number, Bindry may send you SMS text messages for two purposes:

  • Security codes (transactional): one-time passcodes used to sign in. These messages are sent whenever you request a code and are not subject to the marketing opt-in described below.
  • Account and product notices (opt-in): messages about your account or the Service that you have explicitly opted into. We only send these after you affirmatively enable SMS notifications in Account Settings.

Where text messages reach. We currently send text messages only to phone numbers in the United States and Canada. If your number is elsewhere, sign in with your email address instead, which works in every country.

How to opt in. You opt in by enabling SMS notifications in Account Settings after adding a phone number. We record the time and source of your consent.

How to opt out. Reply STOP to any message to unsubscribe at any time, or disable SMS notifications in Account Settings. After you reply STOP, you will receive one final confirmation message and no further non-transactional messages. You can resubscribe at any time by replying START or re-enabling SMS notifications in Account Settings.

Getting help. Reply HELP to any message for assistance, or contact us at support@bindry.ai.

Message frequency varies. Message and data rates may apply. We do not sell or share your phone number with third parties for their own marketing purposes.

5. Cookies and similar technologies

We use cookies and local storage to keep you signed in and to remember preferences (such as light/dark theme).

To understand how our public pages are used, we use Umami, a privacy-focused analytics service. It does not use cookies and does not identify you personally. It records the page viewed, the site that referred you, and general information such as browser, device type and country. It does not run on pages inside your signed-in account, and it does not record the contents of addresses beyond the page itself and campaign tags.

6. How we share information

We do not sell your personal information. We share information only with:

  • Service providers who help us operate the Service (e.g., cloud hosting, email/SMS delivery, payment processing, privacy-focused website analytics), under contractual confidentiality obligations;
  • Other users, to the extent you choose to make content public (e.g., publishing a skill or Binder to the public Library);
  • Authorities, when required by law or to protect the rights, property, or safety of Bindry, our users, or others; and
  • A successor entity, in connection with a merger, acquisition, or sale of assets.

Our service providers

These are the providers that process your information for us, and what each does:

  • Microsoft Azure: hosting, storage and logging. Our servers and databases are in the United States (Central US).
  • Azure Communication Services (Microsoft): delivery of sign-in and account emails and text messages. Its data location is the United States.
  • Stripe: payment processing and billing. Card details go to Stripe and are never stored on our servers.
  • Anthropic: generates AI skill drafts. Only when you use the AI draft feature, we send it what you enter for that draft (your description, any material you paste in, and your answers), and the current draft when you refine one.
  • Umami Cloud: cookieless analytics on our public pages, described in section 5.

7. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. Some information is retained after account deletion where required for legal, security, or accounting purposes, or where content has already been made public by you.

8. Your rights and choices

You can access and update most of your information directly in Account Settings, including your name, address, phone number, and SMS consent. You may request deletion of your account by contacting us. Depending on where you live, you may have additional rights under applicable law (such as the right to access, correct, or delete your personal information, or to object to certain processing). Section 9 describes the rights that apply if you are in the European Economic Area or the United Kingdom.

9. Using Bindry from outside the United States

Where your information is processed

Bindry AI LLC is based in the United States, and so are our servers and the providers listed in section 6 that host your information. If you use the Service from another country, your information is transferred to, stored and processed in the United States, where data protection laws may differ from those where you live.

Why we process your information

If the European Union or United Kingdom General Data Protection Regulation applies to you, we process your personal information on these legal bases:

  • To perform our contract with you: providing your account, storing your content, signing you in, and billing you.
  • Our legitimate interests: keeping the Service secure and preventing abuse, understanding how our public pages are used, and improving the Service. We weigh these against your rights and interests.
  • Your consent: account and product text messages, which you can stop at any time in Account Settings or by replying STOP.
  • Legal obligations: keeping the tax and accounting records the law requires.

Your rights

If those laws apply to you, you have the right to access the personal information we hold about you, to have it corrected or deleted, to ask us to restrict how we use it, to receive it in a portable format, to object to processing based on our legitimate interests, and to withdraw consent you have given. You also have the right to complain to your local data protection authority.

To use any of these rights, email privacy@bindry.ai from the address on your account. We may ask you to confirm who you are before we act on a request, and we will respond within one month.

10. Security

We use industry-standard technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date above. Material changes will be communicated through the Service or by email.

13. Contact us

Questions about this Privacy Policy or your information? Contact us at privacy@bindry.ai.